Long Island, NY
Experienced and effective E-commerce professional bringing forth valuable industry experience and a passion for business. Results oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth. Adept in analytical thinking, strategic planning, leadership, and building strong relationships.
Google Analytics
Google Adwords
Amazon Seller Central
3dCart
Wordpress
BigCommerce
Magento
Microsoft Office
Photoshop
Adobe Suite
Sony Vegas
Final Cut Pro
E-Commerce Manager, 03/2015 to 01/2022
Sid Harvey Industries Inc. /Mitco MFG / HVACRsupplyNOW - Garden City, NYSid Harvey (2017-2022)
Inspected landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
Act as primary point of contact for online customers, answering phone and email enquiries, resolving complaints and processing new customers in an efficient and timely manner.
Verified data integrity and accuracy.
Developed, monitored, wrote and updated Facebook PPC adverts
Managed the social media content for all social platforms. Posting relative content and events for all locations (70+). Responding to customer reviews
Mitco MFG (2021-2022)
Designed, launched, and managed new Mitcomfg.com. After launch be the go-to person for all knowledge and questions about the Shift4Shop platform for the Mitco team.
Created and designed email campaigns for manufacturing division (Mitco MFG) in order to increase revenue growth and customer loyalty
HVACRsupplyNow (2015-2017)
Launched and ran HVACRsupplyNow from 2015 to 2017. B2C test for a B2B business. Brought up to 1.5 Million in revenue.
Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
Inspected landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
Trained and mentored employees to continuously maintain high satisfaction and performance numbers.
Manage multiple employees
Web Master, 07/2014 to 12/2014
Eternity Wedding bands LLC. - Syosset, NYE-Commerce Manager, 01/2014 to 07/2014
Pet Menu - Flushing, NYSales Associate, 04/2010 to 01/2014
Home Depot Inc - Westbury, NYCatering Staff, 06/2008 to 08/2011
Lady Liberty Cruises - Port Washington, NYStock Associate, 12/2007 to 06/2008
Aplers Hardware - Port Washington, NYE-Commerce Assistant (Summer), 06/2006 to 08/2006
Auto Barn- Port Washington, NYAssociate of Arts, Film/Video Production, 2011
Nassau Community College - Garden City, NYFilm/Video Production, 2011 to 2012
Brooklyn College - Brooklyn, NY